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PRIVACY POLICY​

Privacy Policy – Printasticdr​

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At Printasticdr, we are committed to protecting our users’ privacy and ensuring the secure, confidential, and responsible handling of all personal information they provide. This policy explains how we collect, use, store, and protect data in compliance with Colombian personal data protection regulations (Law 1581 of 2012, currently Decree 1074 of 2015, and other applicable rules).

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1. Information We Collect

To create your lithophanes and process your orders, we collect the following information:​

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1.1. Personal Contact Information

  • Full name

  • Email address

  • Phone number

  • Shipping address (if applicable)

1.2. Photographs or Images Provided by the User

These images are used exclusively for the purpose of:

  • Designing and producing lithophanes or other requested products.

  • Making technical adjustments (basic editing, optimization for 3D printing).

1.3. Website Usage Information

  • Cookies (preferences, navigation, device, etc.)

We do not use cookies for advertising purposes without your prior consent.​

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2. Purpose of Data Processing
We process your information solely to:

  • Handle your orders.

  • Create the lithophanes from the images you provide.

  • Contact you for confirmations, questions, or shipments.

  • Improve the user experience on our website.

  • Comply with applicable accounting, tax, or legal obligations.

We do not use your photographs or personal data for advertising without your explicit authorization.​

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3. Storage of Photographs

Images provided by users are kept for a limited period:

Storage period:
Up to 30 days after the product has been delivered, unless the user authorizes their retention for portfolio or marketing purposes.

Deletion:
Once this period has ended, photographs are securely and permanently deleted.

If you want your images to be deleted immediately, you may request this at any time.

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4. Sharing of Data

Your personal information will not be sold, rented, or shared with third parties, except for:

  • Services required for operation (shipping services, payment processors, hosting).

  • Compliance with legal requirements issued by competent authorities.

Any third party involved must guarantee adequate levels of data protection.

 

5. User Rights

As the owner of your personal data, you have the right to:

  • Access, update, and correct your data.

  • Request proof of the authorization granted.

  • Request the deletion of your data if you believe data protection principles are not being respected.

  • Be informed about how your information is used.

  • Revoke your authorization at any time.

To exercise these rights, you may contact us at:

📧 Email: Printasticdr@gmail.com
📱 WhatsApp / Phone: 3114954764

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6. Information Security

We apply technical and administrative measures to protect your data from:

  • Unauthorized access

  • Loss

  • Alteration

  • Misuse

Your photographs are handled solely by the personnel responsible for production.

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7. Changes to This Policy

We may update this Privacy Policy when necessary. Any changes will be published on this page along with the updated date.

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8. Contact

If you have questions, requests, or complaints related to the processing of your personal data, you may contact us at:

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📧 Printasticdr@gmail.com
📱 3114954764

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